Refund policy

We use third party courier partners and our most orders are typically delivered within 3 to 5 business days in metro cities and may take up to 5 to 7 business days in other parts of India from the time of order placement. We provide complimentary delivery for all orders. If the order does not reach you within 10 days (post-dispatch), contact at info@nofussfoodworks.com Please understand that as we have limited control over the package once it is shipped. NoFuss does not take any responsibility for any delivery delays once the products are dispatched. While we work closely with our courier partners to ensure timely delivery, unforseen delays due to weather conditions, operational issues, regional restrictions may occassionaly occur. We appreciate your patience in such situations.

Customers are responsible for providing accurate shipping details at the time of placing the order. Orders returned due to incorrect or incomplete shipping addresses, unavailable recipients, or failed delivery attempts may attract re-shipping charges, which will be borne by the customer.

Cancellation & Refund

You can cancel your order before dispatch i.e. within 24 hours from the time of placing the order. Once shipped, cancellations can not be accomodated. Amount paid will be refunded back within 10 business working days to the original payment source.

Return & Exchange

Product images displayed on the website are for illustrative purposes only. Actual product packaging, labels, colors, or design elements may vary slightly from the images shown due to packaging updates or manufacturing changes. Such variations do not qualify for returns or exchanges.

Due to nature of consumable food products, we do not accept returns or refund, once an order has been delivered. Please refrain from returning your purchase directly to the manufacturer. We only facilitate exchanges in case of wrong, expired, missing, damaged product delivered. For such claims, customers must share the specific issue along with an uninterrupted 360 degree video evidence of the unboxing process confirming the absence of tampering. Claims are reviewed on a case-by-case basis, and the final decision by the NoFuss support team. All queries must only be sent over email info@nofussfoodworks.com within 2 days of delivery.

These claims will be processed within 10-15 working days by the NoFuss team and will only be exchanged for the same product subject to acceptance. An email notification will be sent upon receiving and inspecting the returned item, informing the customer of claim approval or rejection.
Approved claims will result in the processing of the exchange and the customer will receive the new product within the timeframe mentioned in the email. The duration for the exchanged product to reach the customer may vary depending on their location.

If you suspect that your packaging has been tampered with, please do not open the product. Contact our support team immediately with photographs before breaking the seal. Returns or exchange will not be accepted, if original packaging (mono cartons, seal, protection tape, label or pouch etc.) is tempered. Customers are advised not to accept tampered or damaged box delivered by courier services.